Saturday, June 22, 2013

Cisco: "You Cannot Obtain License For 0 Quantity"

I was trying to get my PAK key put in for license file for another 100 device licenses and I came across this error message: "You Cannot Obtain License For 0 Quantity".  Interestingly, it says "1" in my picture below for a count.  Take a look:

So, to resolve this issue?  I had to create a case with the licensing team at Cisco.  When I asked my engineer what the issue was, he said it was a 'glitch' and that he ran into it also.  But, he said he had to 'create a workaround' for him to get me the license file.  Im not sure what he did, but if you run into this problem like I did, create a TAC case and get the licensing team to take care of it for you.

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