Hi, I'm Shane Killen. This is an IT technical blog about configs and topics related to the Network Engineer working with Cisco, Brocade, Check Point, Palo Alto, etc. I hope this blog serves you well. -- May The Lord bless you and keep you. May He shine His face upon you, and bring you peace.
Check Point: SmartView Tracker does not display any logs - Error: "Failed to open file fw.log"
With the last post of how to do a "migrate import", one problem I did have was this error message below. I found I had to import the pointer files, etc to fix my problem of not being able to open the log files, since my customer did want the log files included in the import. No worries, step 3 and 4 resolved my issue. Below is the SK that we referred to when I couldnt open the log files in Tracker. SK35401: SmartView Tracker does not display any logs and a popup appears "Failed to open file fw.log"
SmartView Tracker does not display any logs and a popup appears "Failed to open file fw.log"
SmartView Tracker does not display logs correctly.
Some temporary issues with SmartView Tracker daemon (cplmd).
Some of the log pointers are missing or corrupted.
Follow these steps:
Restart Check Point services on the machine to which you connect with SmartView Tracker (Management Server / Log Server):