Tuesday, November 4, 2014
ShoreTel: Version 14 and Stats
ShoreTel 14 has some pretty cool statistic pages. For the guy who manages the ShoreTel phone system, but really is not a phone system guy, this is pretty good. Take a look at a page with some stats. In this screenshot, most people really want to know how many calls come in on the PRI per hour, or day. This screen really helps.