Wednesday, March 4, 2015

Cisco CUE: Restarting The CUE Module Without Powering Down The Router

I wanted to show how to restart Cisco CUE without taking CME down.  In this example, the CUE has failed and needed to be replaced, so you will see the status show as "failed" below.  But my point in this post is to show how to restart the CUE without taking CME down.  See below what I did.


UC520#service-module integrated-Service-Engine 0/0 reload
Do you want to proceed with reload?[confirm]
Trying to reload Service Module Integrated-Service-Engine0/0.

UC520#

UC520#service integrated-Service-Engine 0/0 status
Service Module is Cisco Integrated-Service-Engine0/0
Service Module supports session via TTY line 2
Service Module is trying to recover from reset/shutdown
Service Module heartbeat-reset is enabled
Service Module status is not available

UC520#

UC520#service integrated-Service-Engine 0/0 status
Service Module is Cisco Integrated-Service-Engine0/0
Service Module supports session via TTY line 2
Service Module is failed
Service Module heartbeat-reset is enabled
Service Module status is not available

UC520#

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