Monday, April 23, 2012

How to add a ShoreGear switch into the ShoreTel network

How to add a ShoreGear switch into the ShoreTel network:
Go to Trunks --> Trunk Groups.
Select the appropriate trunk group to add device to, OR add a new trunk group.
Select the services that should be appropriate for the service.
Go to Platform Hardware --> Voice Switches/Service Appliances --> Primary
Select the location at the top drop down menu and the type of device.
Configure device appropriately (Name, Description, IP Address, Ethernet Address, Port Type, Trunk Group)
Go to Users --> User Groups.
Select the appropriate user group and add access to the trunk group for the user group under "Outgoing Trunk Groups (Access Code):"

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