Monday, October 21, 2013

ACME Packet 4250 Net-Net: How do you take a capture from an ACME 4250 Net-Net device?

 Ive been troublehshooting a call routing problem on a small project Im working on, and I have
had the need to figure out what the ACME in my environment is doing to my call.  I have found
out, through these captures, that my call is being forwarded out the wrong ISP.  So how do I
get this capture, so I can tell for sure what Im seeing?

To turn logging on, do the following:
ACME4250# notify sipd debug
ACME4250#
enabled SIP Debugging

ACME4250# notify sipd siplog
ACME4250#

To turn logging off, do the following:
ACME4250# notify sipd nodebug
ACME4250#
disabled SIP Debugging

ACME4250# notify sipd nosiplog
ACME4250#

Now you have to get the logs.  You will need to FTP into the ACME box and get the logs, like
this:
C:\Users\shane>ftp 10.1.1.1
Connected to 10.1.1.1.
220 ACME4250 FTP server (VxWorks 6.4) ready.
User (10.1.1.1:(none)): shane
331 Password required for user.
Password: password
230 User user logged in.
ftp> cd /ramdrv/logs
250 CWD command successful.
ftp> asc
200 Type set to A.
ftp> get sipmsg.log
200 PORT command successful.
150 Opening ASCII mode data connection for '/ramdrv/logs/sipmsg.log' (131546 bytes).
226 Transfer complete.
ftp: 135087 bytes received in 0.23Seconds 577.29Kbytes/sec.
ftp> get log.sipd
200 PORT command successful.
150 Opening ASCII mode data connection for '/ramdrv/logs/log.sipd' (625802 bytes).
226 Transfer complete.
ftp: 634808 bytes received in 0.39Seconds 1627.71Kbytes/sec.
ftp> bye
221 Goodbye.

C:\Users\shane>

That is how you get the logs.  Now just review to find out what you problems are.

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