I think ShoreTel has some good things about it, along with some things I don't like about it. But one feature one of my customers asked about today was the 'Find Me' feature. They wanted the CEO to get a call, but if he didn't answer, it should go to his receptionist. However, IF she didn't answer, the call needed to go back to the CEO's voicemail, not the receptionists voicemail. Can that be done?
Why yes it can. Its called the 'Find Me' feature. Below is where you go and what to do. In ShoreTel communicator, go to Tools --> Options --> Find Me
This is the retired Shane Killen personal blog, an IT technical blog about configs and topics related to the Network and Security Engineer working with Cisco, Brocade, Check Point, and Palo Alto and Sonicwall. I hope this blog serves you well. -- May The Lord bless you and keep you. May He shine His face upon you, and bring you peace.
Thursday, February 20, 2014
ShoreTel: 'Find Me' Feature
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A monitor extension button on the secretary's phone might be an easier way to accomplish this. This feature is more designed for sending calls to the cell phones of people that are outside the office a lot (sales and techs).ReplyDelete
Nothing wrong with what you have stated, but both work. I guess we all have different ways of accomplishing the same task.Delete