Wednesday, October 29, 2014
Customer Care: Jerry MaGuire Movie And The IT Services Business
There is this movie that I really like called Jerry MaGuire. I think I have the all of the movie lines memorized, but there is one in particular that really stands out to me. Its become my 'personal motto in the business world'. "If this (tapping on his heart) is empty, then this (pointing to his head) doesn't matter ". I couldn't agree more. Treat your customers good, plus some. Take a genuine interest in your customers. Take good care of them.