Tuesday, March 3, 2015

Cisco CUCM: Restarting The Cisco Tomcat Service

There are a few occasions when I have needed to restart the Cisco Tomcat service on CUCM.  I cant remember in this situation why I had to do it.  Anyway, below is what I did.  I SSH'ed into the CUCM and this below is what I did:

Command Line Interface is starting up, please wait ...

   Welcome to the Platform Command Line Interface

VMware Installation:
        2 vCPU: Intel(R) Xeon(R) CPU E5-2609 0 @ 2.40GHz
        Disk 1: 110GB, Partitions aligned
        6144 Mbytes RAM

admin:
admin:
admin:
admin:
admin:utils service restart Cisco Tomcat
 Don't press Ctrl-c while the service is getting RESTARTED.If Service has not Restarted Properly, execute the same Command Again
Service Manager is running
Service Manager Response list for list request is NULL
         Warning:ServM is either starting/stopping
         Please try after sometime
admin:utiks service kist

Executed command unsuccessfully
No valid command entered
admin:utiks service list

Executed command unsuccessfully
No valid command entered
admin:utils service list

Requesting service status, please wait...
System SSH [STARTED]
Cluster Manager [STARTED]
Cisco SCSI Watchdog [STARTED]
Service Manager [STARTED]
Service Manager is running
Getting list of all services
>> Return code = 0
A Cisco DB[STARTED]
A Cisco DB Replicator[STARTED]
Cisco AMC Service[STARTED]
Cisco AXL Web Service[STARTED]
Cisco Audit Event Service[STARTED]
Cisco Bulk Provisioning Service[STARTED]
Cisco CAR DB[STARTED]
Cisco CAR Scheduler[STARTED]
Cisco CAR Web Service[STARTED]
Cisco CDP[STARTED]
Cisco CDP Agent[STARTED]
Cisco CDR Agent[STARTED]
Cisco CDR Repository Manager[STARTED]
Cisco CTIManager[STARTED]
Cisco CTL Provider[STARTED]
Cisco CallManager[STARTED]
Cisco CallManager Admin[STARTED]
Cisco CallManager Cisco IP Phone Services[STARTED]
Cisco CallManager Personal Directory[STARTED]
Cisco CallManager SNMP Service[STARTED]
Cisco CallManager Serviceability[STARTED]
Cisco CallManager Serviceability RTMT[STARTED]
Cisco Certificate Authority Proxy Function[STARTED]
Cisco Certificate Change Notification[STARTED]
Cisco Certificate Expiry Monitor[STARTED]
Cisco Change Credential Application[STARTED]
Cisco DRF Local[STARTED]
Cisco DRF Master[STARTED]
Cisco Database Layer Monitor[STARTED]
Cisco Dialed Number Analyzer[STARTED]
Cisco Dialed Number Analyzer Server[STARTED]
Cisco DirSync[STARTED]
Cisco Directory Number Alias Lookup[STARTED]
Cisco Directory Number Alias Sync[STARTED]
Cisco E911[STARTED]
Cisco ELM Client Service[STARTED]
Cisco Extended Functions[STARTED]
Cisco Extension Mobility[STARTED]
Cisco Extension Mobility Application[STARTED]
Cisco IP Manager Assistant[STARTED]
Cisco IP Voice Media Streaming App[STARTED]
Cisco Intercluster Lookup Service[STARTED]
Cisco License Manager[STARTED]
Cisco Location Bandwidth Manager[STARTED]
Cisco Log Partition Monitoring Tool[STARTED]
Cisco Prime LM Admin[STARTED]
Cisco Prime LM DB[STARTED]
Cisco Prime LM Server[STARTED]
Cisco RIS Data Collector[STARTED]
Cisco RTMT Reporter Servlet[STARTED]
Cisco SOAP - CDRonDemand Service[STARTED]
Cisco SOAP - CallRecord Service[STARTED]
Cisco Serviceability Reporter[STARTED]
Cisco Syslog Agent[STARTED]
Cisco Tftp[STARTED]
Cisco Tomcat[STARTED]
Cisco Tomcat Stats Servlet[STARTED]
Cisco Trace Collection Service[STARTED]
Cisco Trace Collection Servlet[STARTED]
Cisco Trust Verification Service[STARTED]
Cisco UXL Web Service[STARTED]
Cisco Unified Mobile Voice Access Service[STARTED]
Cisco User Data Services[STARTED]
Cisco WebDialer Web Service[STARTED]
Host Resources Agent[STARTED]
MIB2 Agent[STARTED]
Platform Administrative Web Service[STARTED]
SNMP Master Agent[STARTED]
SOAP - Diagnostic Portal Database Service[STARTED]
SOAP -Log Collection APIs[STARTED]
SOAP -Performance Monitoring APIs[STARTED]
SOAP -Real-Time Service APIs[STARTED]
Self Provisioning IVR[STARTED]
System Application Agent[STARTED]
Cisco DHCP Monitor Service[STOPPED]  Service Not Activated
Cisco Prime LM Resource API[STOPPED]  Service Not Activated
Cisco Prime LM Resource Legacy API[STOPPED]  Service Not Activated
Cisco TAPS Service[STOPPED]  Service Not Activated
Primary Node =true

3 comments:

  1. Hi

    how to restart the RIS Data Collector from Command prompt.

    it is showing the below error

    admin:utils service stop Cisco RIS Data Collector

    Executed command unsuccessfully
    Invalid service name for start/stop, valid names are:
    System SSH
    Cluster Manager
    Service Manager
    A Cisco DB
    Cisco Tomcat
    Cisco Database Layer Monitor
    Cisco CallManager Serviceability

    We want to restart because it is consuming most of the memory

    ReplyDelete
    Replies
    1. Not sure, but it must be a valid service on the selection.

      Delete
    2. RIS Data Collector can only be restarted from the GUI.

      Delete

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