Wednesday, August 5, 2015

ShoreTel: A Single Phone Issue

I've never run into anything like this before. I had come across a client that had one phone that would not ring when you called it. It just went straight to voicemail. I deleted the user out. Changed the phone. Still no good result. But when I upgraded the firmware on the Shoregear switches, that resolved the issue. Never seen that before.

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