This is the retired Shane Killen personal blog, an IT technical blog about configs and topics related to the Network and Security Engineer working with Cisco, Brocade, Check Point, and Palo Alto and Sonicwall. I hope this blog serves you well. -- May The Lord bless you and keep you. May He shine His face upon you, and bring you peace.
Monday, February 22, 2016
ShoreTel Voice: Troubleshooting "No Service" On An IP Phone
You know, this phone you see in the picture below works sometimes, and sometimes it doesn't. In this case, a faulty RJ45 plug was to blame. You could move the cable in and out slightly and it would disconnect the copper on the inside of the plug from the cable. You can imaging why the customer would be a little baffled by this. Ill replace the plug when I go out there again.
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