I have the opinion that investing in people is important. One way to do that is by cross training people in certain IT fields.
Currently, I'm in the process of training a few routing and switching guys to be firewall guys also. And vice versa. It's interesting to hear the conversations that are taking place between the two groups now. I have started easing back to the back of the room and i just listen, and I'm thrilled to hear the two groups intermingle with each other, now without me prompting the conversations and guiding it through. I'm excited and thrilled, to say the least. I really enjoy watching people grow in their careers.
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