Friday, January 24, 2020

Samsung Range Error Code C-31

I have this Samsung induction range that has recently had a problem.  The oven on it quit working after one night of high heat cooking.  We had the oven up to 450 degrees, and right close to the end of cooking the meal, it just died.  On the display, an error code of C-31 appears.
Well, after many calls to Samsung and a few service companies, no one can (or will) tell me what that C-31 means.  Its been frustrating, to say the least.  My wife found in a forum that the code C-31 means that the main circuit board needs to be replaced.  To be specific, the part number for this board is DE92-03960B.

By the way, below is my range.

The part that needs to be changed out is in the back of the range.  You take the back panel off, and the main board is the only thing back there.  Take a picture of all the connections to it, and then replace it.  The service center wanted $300 to come out and replace it, not including the price of the part.  It cost me $113 online.  I used samsungparts.com, which was terrible.  I wouldn't recommend them, but they were the cheapest.  I replaced the part and now the oven works again.

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